We are seeking a dynamic and experienced Recruitment Manager with a passion for recruitment and staff management to join our team in Windhoek. This is an exciting opportunity to manage all Service Level Agreement (SLA) client recruitment activities, drive innovation in recruitment practices, and ensure exceptional client and candidate experiences.

Key Responsibilities:

• Oversee and manage all recruitment requests, ensuring compliance with procedures and standards.
• Define clear roles and responsibilities for department staff.
• Inspect and verify all recruitment paperwork for compliance.
• Facilitate the handover of necessary documentation to Operations.
• Update Key Performance Indicator (KPI) data and compile daily, weekly, and monthly reports.
• Assist Operations with scope of work agreements to ensure the right recruitment from the start.
• Support Operations with quotations for existing clients and stay updated on market remuneration packages.
• Maintain regular contact with clients and track quotes made and accepted.
• Collaborate with the Safety, Environment, and Quality (SEQ) Officer to ensure compliance with International Organisation for Standardisation (ISO) standards and requirements.

Minimum Requirements:

• Bachelor's degree in Business Administration, Human Resource Management, Project Management, or a closely related field.
• At least 6 years of professional experience in recruitment or human capital management, with a minimum of 3 years in a management or leadership role within a recruitment agency or HR department.
• Valid driver's license.

Essential Skills and Abilities:

• Strong leadership and communication skills.
• Knowledge of labour law and human capital management.
• Strategic and Analytical Thinking.
• Technological Proficiency.
• Budget and Operations Management.

Desirable Attributes:

• Ability to work under pressure and meet tight deadlines.
• Strong client relationship management skills, with a focus on regular communication and service excellence.
• Commitment to upholding ISO standards and collaborating with compliance officers.

Closing Date: 15 September 2026