CCTV Operator

  • Windhoek, Namibia
  • Temporary
  • On-Site

Job Description:

PRIMARY PURPOSE OF THE POSITION

The primary purpose of this position is to monitor and verify products through a camera surveillance system during the loading of trucks, ensuring that all products are loaded accurately and in accordance with the relevant picking slips.

KEY FUNCTIONS AND RESPONSIBILITIES

1. Monitoring Duties

  • Monitor the loading of trucks live via the camera surveillance system to ensure that all products are loaded according to the picking slip.
  • Verify that the correct truck is being loaded according to the registration number.
  • Ensure that only stock listed on the picking slip is loaded.
  • Verify that the correct products are loaded.
  • Verify that the correct quantities are loaded.
  • When pallets are loaded, verify the stock on each pallet before it is wrapped.
  • Ensure that you are present at all times when pallets are being loaded onto trucks.
  • Ensure that pallets are positioned clearly and visibly on camera and can be easily counted after packing.
  • Check all cameras at 07:00 every morning to ensure that they are functioning correctly and that there has been no tampering.
  • Report any camera malfunctions or other problems to the Supervisor: Loss Control.
  • Review all trucks loaded on the previous day.
  • Maintain radio contact with the Loadmaster and report any problems to ensure that they are rectified.
  • Review external cameras daily to ensure that no incidents occurred during the evening and report any abnormalities to the Supervisor: Loss Control.
  • Continuously monitor movement in and around the store and report any abnormalities.
  • Monitor for employees using cell phones in the store area and forklift drivers operating without safety belts.
  • Monitor for employees who are sitting around or not performing their duties and report such instances to the Supervisor: Loss Control.
  • Monitor the gates for persons leaving the work area without permission.
  • Monitor smoking areas and report individuals misusing smoking breaks or smoking in prohibited areas.

2. Administrative Duties

  • Maintain a file for each truck, containing all relevant picking slips.
  • Retain picking slips for at least 40 days before removing, binding and archiving them for future reference or enquiries.
  • Record all short-loaded, overloaded, incorrectly loaded and incorrectly invoiced products.
  • Ensure that all discrepancies are documented, filed and approved by the Supervisor: Loss Control before being submitted to the Claims Clerk for finalisation.

3. Housekeeping

  • Keep the camera room clean and dust-free due to the sensitivity of the equipment.
  • Ensure that all monitor screens are kept clean and free from marks at all times.

4. General Duties

  • Carry out any reasonable instructions given by the Supervisor: Loss Control or Depot Manager.
  • Ensure that radios are placed on charge overnight and are in proper working condition.
  • Ensure that truck assistants are not permitted to enter the camera room.
  • Allow other persons to enter the camera room only with permission from the Supervisor: Loss Control.

MINIMUM REQUIREMENTS

Option 1

  • Grade 12 (NQF Level 4) with a minimum of 2 years' experience in Security and Monitoring.

OR

Option 2

  • Grade 10 (NQF Level 2) with a minimum of 5 years' experience in Security and Monitoring.

Additional Requirements

  • Computer literate, with good working knowledge of Microsoft Word, Excel and Outlook.
  • Good typing skills.
  • Proficient in written and spoken English.
  • Must be willing and able to work shifts, weekends, overtime and public holidays.
  • Must be a Namibian citizen.

Closing date: 05 October 2026