CCTV Operator
Job Description:
PRIMARY PURPOSE OF THE POSITION
The primary purpose of this position is to monitor and verify products through a camera surveillance system during the loading of trucks, ensuring that all products are loaded accurately and in accordance with the relevant picking slips.
KEY FUNCTIONS AND RESPONSIBILITIES
1. Monitoring Duties
- Monitor the loading of trucks live via the camera surveillance system to ensure that all products are loaded according to the picking slip.
- Verify that the correct truck is being loaded according to the registration number.
- Ensure that only stock listed on the picking slip is loaded.
- Verify that the correct products are loaded.
- Verify that the correct quantities are loaded.
- When pallets are loaded, verify the stock on each pallet before it is wrapped.
- Ensure that you are present at all times when pallets are being loaded onto trucks.
- Ensure that pallets are positioned clearly and visibly on camera and can be easily counted after packing.
- Check all cameras at 07:00 every morning to ensure that they are functioning correctly and that there has been no tampering.
- Report any camera malfunctions or other problems to the Supervisor: Loss Control.
- Review all trucks loaded on the previous day.
- Maintain radio contact with the Loadmaster and report any problems to ensure that they are rectified.
- Review external cameras daily to ensure that no incidents occurred during the evening and report any abnormalities to the Supervisor: Loss Control.
- Continuously monitor movement in and around the store and report any abnormalities.
- Monitor for employees using cell phones in the store area and forklift drivers operating without safety belts.
- Monitor for employees who are sitting around or not performing their duties and report such instances to the Supervisor: Loss Control.
- Monitor the gates for persons leaving the work area without permission.
- Monitor smoking areas and report individuals misusing smoking breaks or smoking in prohibited areas.
2. Administrative Duties
- Maintain a file for each truck, containing all relevant picking slips.
- Retain picking slips for at least 40 days before removing, binding and archiving them for future reference or enquiries.
- Record all short-loaded, overloaded, incorrectly loaded and incorrectly invoiced products.
- Ensure that all discrepancies are documented, filed and approved by the Supervisor: Loss Control before being submitted to the Claims Clerk for finalisation.
3. Housekeeping
- Keep the camera room clean and dust-free due to the sensitivity of the equipment.
- Ensure that all monitor screens are kept clean and free from marks at all times.
4. General Duties
- Carry out any reasonable instructions given by the Supervisor: Loss Control or Depot Manager.
- Ensure that radios are placed on charge overnight and are in proper working condition.
- Ensure that truck assistants are not permitted to enter the camera room.
- Allow other persons to enter the camera room only with permission from the Supervisor: Loss Control.
MINIMUM REQUIREMENTS
Option 1
- Grade 12 (NQF Level 4) with a minimum of 2 years' experience in Security and Monitoring.
OR
Option 2
- Grade 10 (NQF Level 2) with a minimum of 5 years' experience in Security and Monitoring.
Additional Requirements
- Computer literate, with good working knowledge of Microsoft Word, Excel and Outlook.
- Good typing skills.
- Proficient in written and spoken English.
- Must be willing and able to work shifts, weekends, overtime and public holidays.
- Must be a Namibian citizen.
Closing date: 05 October 2026