Dispatch Supervisor
Job Description:
Key Responsibilities
- Supervise and coordinate daily warehouse dispatch activities.
- Ensure orders are accurately picked, checked, packed and dispatched according to schedule.
- Coordinate loading and offloading of goods and ensure correct quantities are dispatched.
- Verify dispatch documentation, delivery notes and related records.
- Monitor stock leaving the warehouse and ensure proper inventory controls.
- Coordinate with warehouse, transport, logistics and other relevant departments.
- Ensure dispatch schedules and delivery deadlines are met.
- Investigate and resolve dispatch discrepancies, shortages and damages.
- Supervise, motivate and manage dispatch staff.
- Ensure compliance with warehouse procedures, health and safety requirements and company policies.
- Conduct regular checks to ensure that goods are properly packed, labelled and prepared for delivery.
- Maintain accurate dispatch records and prepare operational reports.
- Identify opportunities to improve dispatch processes and operational efficiency.
Minimum Requirements
- Grade 12 / National Senior Certificate.
- A formal qualification in Logistics, Supply Chain, Warehouse Management or a related field will be an advantage.
- 3–5 years' experience in warehouse/dispatch operations, preferably at supervisory level.
- Proven experience supervising and managing a warehouse or dispatch team.
- Good understanding of stock control, warehouse procedures and dispatch processes.
- Experience with warehouse management or inventory systems.
- Good computer literacy, including Microsoft Excel.
- Valid driver's licence will be an advantage.
Key Skills & Competencies
- Strong leadership and supervisory skills.
- Excellent organisational and time-management skills.
- Good communication and interpersonal skills.
- Strong attention to detail and accuracy.
- Problem-solving and critical-thinking ability.
- Ability to work under pressure and meet tight deadlines.
- Ability to manage multiple tasks in a fast-paced warehouse environment.
- Strong understanding of stock and dispatch controls.
- High level of accountability and reliability.
- Commitment to workplace health and safety.
- closing date: 22-10-2026